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May 17, 2012
BPAP launches call-center careers for ‘poorest of the poor’ street kids
May 16, 2012
TO help underprivileged but talented high-school graduates and college-level students land a good job, the Business Processing Association of the Philippines (BPAP) on Wednesday formally launched the BPAP Careers for Street Kids Program. Read the rest of this entry »
Labor’s alliance urges govt to raise work standards in call centers
May 1, 2012
QUEZON City, May 1, 2012—A labor alliance urged the government to raise the labor standards being implemented in business process outsourcing (BPO) firms, commonly known as call centers, due to the alleged ill-effects of the nature of their work to employees’ health and well-being. Read the rest of this entry »
BPO’s rising potential
April 19, 2012
Rising revenues and job creation, backed by new investments, are highlighting the surging growth in the Philippines’ business process outsourcing (BPO) sector.
On March 20, the World Bank said in its Philippines quarterly update that the BPO industry is expected to create 100,000 jobs in 2012 alone. The number of employees in the sector had already risen to 610,000 in 2011 from just 100,000 in 2004. Read the rest of this entry »
Neda sees 15% annual BPO growth
April 12, 2012
With more foreign companies looking at cutting costs for their business operations through offshoring, the National Economic and Development Authority (Neda) disclosed that the business-process outsourcing (BPO) sector may see a growth of not below 15 percent every year. Read the rest of this entry »
BPO can’t create enough jobs
April 11, 2012
If the Philippine government is serious in pursuing inclusive growth, relying on business-process outsourcing (BPO)-based growth alone will not help generate enough jobs and improve the lives of poor Filipinos, according to the Asian Development Bank (ADB). Read the rest of this entry »
BPO growth spurs increase in fast-food chain outlets in BPO centers
April 9, 2012
MANILA, Philippines — The robust business process outsourcing (BPO) industry has fueled growth of the country’s fast food chains that proliferate in areas near BPO centers. Read the rest of this entry »
BPO industry promotes well-rounded lifestyle
April 5, 2012
MANILA, Philippines – The local business process outsour-cing industry (BPO) is promoting a well-rounded lifestyle for employees to sustain its growth momentum and deliver client expectations. Read the rest of this entry »
BPO workers opt for jobs overseas
April 2, 2012
HEALTH and work-quality issues are pushing Filipino workers to leave call centers in the Philippines for locations abroad in an apparent exodus that may hobble the business-process outsourcing (BPO) industry to meet its jobs target by 2016. Read the rest of this entry »
Wellness wake-up call for ‘sleepless’ BPO agents
March 31, 2012
Despite aggressive health and wellness campaigns by their employers, two out of three workers in business process outsourcing (BPO) companies continue to live unhealthy lifestyles, with chain smoking and heavy drinking listed as the major vices among the more than 600,000 workers in the industry. Read the rest of this entry »
