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This story was contributed by Carla Kim of Manila Water Co, Inc.

The views expressed in this article are the views of the authors and do not necessarily reflect the views or policies of the Asian Development Bank (ADB), or its Board of Governors, or the governments they represent. ADB does not guarantee the accuracy of the data included in this paper and accepts no responsibility for any consequence of their use. Terminology used may not necessarily be consistent with ADB official terms. Read the rest of this entry »

Touted as the country’s leading source of employment, call centers are now also considered a threat to the health of many young professionals. Read the rest of this entry »

E-mail your call center experiences (good and not-so-good) to secrtucp@tucp.org.ph. We will post them here.

THE 266,000 jobs that the government has so far generated this year from its information and communications technology (ICT) efforts may grow to more than one million in 2010, the Commission on Information and Communications Technology (CICT) said. Read the rest of this entry »

MANILA, Philippines — To keep up with the industry’s rapid growth, some business process outsourcing (BPO) companies flock to less-than-ideal places like shopping malls for lack of enough office space. Read the rest of this entry »

The Trade Union Congress of the Philippines (TUCP) slammed the Manila International Airport Authority (MIAA) for imposing a $3.50 or P175 “security surcharge” on departing overseas Filipino workers (OFWs). Read the rest of this entry »