CALL CENTERS are turning more and more to gimmicks and gadgets — aside from offering higher wages — to reel in the few skilled workers still looking for jobs, an industry official said. Read the rest of this entry »

BAGUIO CITY (26 June) — The Cordillera Regional Tripartite Wages and Productivity Board, or RTWPB has received a formal petition for wage increase in the amount of P75.00 per day. Read the rest of this entry »

AS THE call center industry in the Philippines continues on its blinding progress, it still has to contend with the issue of labor shortage. Unfortunately, the industry fears that labor shortage might get worse in the coming years. Read the rest of this entry »